Community Manager, Ride

Square District, Basra, Iraq


Job Description

  • Build engagement in driver community to improve driver satisfaction and experience

  • Initiate event plans, recommend and execute the plan to boost up engagement rate %

  • Develop and implement a social media content plan and ensure content is relevant, engaging, and posted on a regular basis

  • Generate short and long term strategic plans for community building to execute including key performance metrics initiative

  • Responsible for managing and handling communications for driver community

  • Monitor the success of engagement rate % and analyzing community and social media data

  • Monitor competitors’ online activity to measure their impact and influence

  • Monitor key online conversations and events to ensure the company’s effective participation and representation

  • Foster a sense of community around the brand by building relationships with the community

  • Prepare detailed weekly and monthly reports on social media/online/offline activity

  • Gather and forward community feedback to appropriate parties

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

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