Build engagement in driver community to improve driver satisfaction and experience
Initiate event plans, recommend and execute the plan to boost up engagement rate %
Develop and implement a social media content plan and ensure content is relevant, engaging, and posted on a regular basis
Generate short and long term strategic plans for community building to execute including key performance metrics initiative
Responsible for managing and handling communications for driver community
Monitor the success of engagement rate % and analyzing community and social media data
Monitor competitors’ online activity to measure their impact and influence
Monitor key online conversations and events to ensure the company’s effective participation and representation
Foster a sense of community around the brand by building relationships with the community
Prepare detailed weekly and monthly reports on social media/online/offline activity
Gather and forward community feedback to appropriate parties
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.