Real Estate Loan Center Processor I

Anchorage, Alaska, United States


Reports To: RE Loan Center Origination and Processing Supervisor

Primary Functions:
Process mortgage loan applications and assist assigned originator(s).

Duties and Responsibilities:

  • Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues.
  • Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines.
  • Respond to routine inquiries for real estate loans. Direct members to appropriate individuals and schedule appointments for originators as necessary.
  • Receive and distribute mail for the department as necessary. Coordinate distribution of informational materials, reports, memoranda, manuals, correspondence, etc.
  • Responsible for timely and accurate typing and departmental filing as assigned.
  • Set up real estate and mortgage application files and input into the automated loan system. Process in-house programs and assist other processors as necessary.
  • Verify all information received in the loan application via acceptable methods (i.e., telephone verifications of employment, certified copies of statements, direct verifications when necessary, etc.)
  • Maintain logs and files as necessary regarding loan applications received and/or processed.
  • Order credit reports, appraisals, and surveys as directed by the originator or manager.
  • Perform routine recordkeeping as required, including posting.
  • Cross-sell credit union services.
  • Perform other duties as assigned.
Education: High school graduate or equivalent.

Creditable Experience in Lieu of Education:
Not Applicable

Six months prior experience in a service related position with this credit union with direct member contact preferred. One year similar experience in a service related field acceptable. Must have a pleasant telephone voice, demonstrate a mastery of English speaking and comprehension skills: utilize sound listening skills; and communicate clearly. Familiarity with on-line data operations. Basic typing and 10-key touch calculator skills required. Ability to perform multiple functions simultaneously.

RE Loan Center Processor II, Category 14 requires one year tenure with performance that meets or exceeds expectations in the RE Loan Center Processor I position. RE Loan Center Processor III, Category 13 requires on year tenure with performance that meets or exceeds expectations in the RE Loan Center Processor II position. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Equal Opportunity Employer

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