Real Estate Loan Center Processor I

Anchorage, Alaska, United States
Full-time
Posted

Description

Overview:
Reports To: RE Loan Center Origination and Processing Supervisor

Primary Functions:
Process mortgage loan applications and assist assigned originator(s).

Duties and Responsibilities:

  • Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues.
  • Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending policies and guidelines.
  • Respond to routine inquiries for real estate loans. Direct members to appropriate individuals and schedule appointments for originators as necessary.
  • Receive and distribute mail for the department as necessary. Coordinate distribution of informational materials, reports, memoranda, manuals, correspondence, etc.
  • Responsible for timely and accurate typing and departmental filing as assigned.
  • Set up real estate and mortgage application files and input into the automated loan system. Process in-house programs and assist other processors as necessary.
  • Verify all information received in the loan application via acceptable methods (i.e., telephone verifications of employment, certified copies of statements, direct verifications when necessary, etc.)
  • Maintain logs and files as necessary regarding loan applications received and/or processed.
  • Order credit reports, appraisals, and surveys as directed by the originator or manager.
  • Perform routine recordkeeping as required, including posting.
  • Cross-sell credit union services.
  • Perform other duties as assigned.
Qualifications:
Education: High school graduate or equivalent.

Creditable Experience in Lieu of Education:
Not Applicable

Experience/Skills:
Six months prior experience in a service related position with this credit union with direct member contact preferred. One year similar experience in a service related field acceptable. Must have a pleasant telephone voice, demonstrate a mastery of English speaking and comprehension skills: utilize sound listening skills; and communicate clearly. Familiarity with on-line data operations. Basic typing and 10-key touch calculator skills required. Ability to perform multiple functions simultaneously.

Tenure:
RE Loan Center Processor II, Category 14 requires one year tenure with performance that meets or exceeds expectations in the RE Loan Center Processor I position. RE Loan Center Processor III, Category 13 requires on year tenure with performance that meets or exceeds expectations in the RE Loan Center Processor II position. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Equal Opportunity Employer

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