Leasing Consultant

West Chester, Pennsylvania, United States


Apartment Leasing Consultant

Location: West Chester, PA

Type: Full Time

Minimum Experience: Two years sales and/or customer service experience required, apartment leasing experience is a plus. High School Diploma or GED required.

We are hiring for a leasing consultant for Goshen Terrace in West Chester, PA.

Pay & Benefits

$18-19/hour, monthly renewal bonus, occupancy bonus, leasing commissions, benefits, and a $700 sign on bonus! On the 1st of the month, following only 30 days of employment, you will be eligible for:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts for Medical Expenses and Dependent Care
  • Short-Term Disability Income Insurance – at no cost!
  • Long-Term Disability Income Insurance – at no cost!
  • Life Insurance – at no cost!
  • 401K plan with 50% match
  • Tuition reimbursement
  • 20% rent discount at any Berger community – eligible on 1st day of employment!
  • $1,000 employee referral rewards
  • 15 PTO days, per year
  • 1 volunteer time off day, per year
  • Paid holidays
  • 2 floating holidays

Role & Responsibilities

As the Leasing Consultant your responsibilities will include:

  • Act as first point of contact to residents and prospective residents calling or visiting the community.
  • Identify needs of prospective residents and assist them in finding their perfect new apartment home.
  • Manage prospective leads and follow up in a timely manner in lead management system.
  • Offer virtual, self-guided, in-person, or video tours of make ready apartment homes.
  • Process applications in accordance with company policy and procedure and Fair Housing guidelines.
  • Prepare lease paperwork and manage the resident move-In process.
  • Prepare community daily for showings and ensuring a clean tour path.
  • Opening, closing and sparkling the model and show units.
  • Assist Community Manager in gathering market survey information.
  • Assist Community Manager with Community Social Media strategy.
  • Build resident relations and assist in planning and executing resident events.
  • Plan and execute marketing and outreach activities.
  • Comply with all state, federal and local laws relating to Fair Housing.

About You

You might be a great fit for this role if you have:

  • Well-developed interpersonal, written, and verbal communication skills
  • Excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment
  • Be dependable, reliable and follow through on commitments, producing timely work to required or higher standard
  • Be attentive to detail and monitoring adherence to company standards and policies
  • Positive, “can-do" attitude, professionalism, and a high level of enthusiasm
  • Proficiency with Microsoft Office and general computer skills
  • Experience with property management software
  • Knowledge of Fair Housing laws
  • Passion for continuous learning

Who We Are

Berger Rental Communities embraces a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation. BRC is a proud equal opportunity employer.

  • Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group.
  • Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.


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