Specialist (Commercial Real Estate Lending)

Honolulu, Hawaii, United States


Position Function:

The Commercial Real Estate Specialist provides administrative support to the department’s manager, lending team officers and underwriters, and the administrative team to ensure effective workflows of the division to assist in achieving group performance goals and objectives. The Specialist supports the lending teams through administrative functions related to generating new commercial mortgage, construction, and commercial loans and proactively managing customer relationships to meet loan runoff projections and deposit targets.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Position Responsibilities:

Loan Documentation:

  • Order internal/external loan documentation on a timely basis to facilitate loan closings within expected deadlines.
  • Verify loans booked accurately on system. Response time, accuracy and communication with primary business partners (lending teams, loan documentation, loan booking and BCSC) will be key
  • measurements.
  • Provide cross-training to administrative staff (as needed).
  • Verify that all required documentation has been received and is in order, and required credit approval has been obtained prior to disbursement of a construction loan advance.
  • Ensure no exceptions noted on CRELD disbursement procedures SOX audit testing review. Provide cross-training for administrative staff (as needed).

Portfolio Management:

  • Provide portfolio management support for the Department Manager, Lending Teams, and Portfolio Manager.
  • Manage overdraft process requiring relationship officer decisions on payment of overdrafts.
  • Coordinate officer portfolio changes and reassignments with Deposit Servicing.
  • Prepare portfolio management reports as assigned.
  • In the absence of administrative staff members, effectively manage these administrative functions.
  • Contribute to and support CRELD achieving satisfactory audit ratings, compliance reviews, and FDIC exam reviews.

Administrative Support:

  • Manage administrative management support services for the staff.
  • As assigned, coordinate and compile monthly reports and assist in report design and maintenance.

Minimum Qualifications:


  • High School Diploma or GED


  • 6+ months experience in a support role or equivalent work experience and education

Physical Requirements & Working Conditions:

  • Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
  • Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
  • Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
  • Must be able to read and understand bank-related documents.
  • Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Want to receive similar offers?

Subscribe to stay up to date.

You can unsubscribe at any time.