Senior IT Project Manager

London, Greater London, England, United Kingdom


Reporting into the Regional CTO, the Senior IT Project Manager will lead projects across Chanel UK&O Region. The projects will be varied and will include but not be limited to New Real Estate builds, Digital Workplace Infrastructure implementations and system/application implementations and upgrades. Based in the London Barlow Place office the Senior IT PM will be providing the interface between the Local Business Teams, Local and Global IT teams and any 3rd party service providers. Naturally, dependent on the project, the ability to be mobile is a requirement for this role including international travel.
What impact you can create at Chanel
  • Develop, manage and successfully deliver multiple complex, high valued and strategic projects concurrently, to time, budget and quality.
  • Define, manage and communicate on the project plan for Projects, including risk and issue logging, timeline updates, key deliverables, budget tracker, resource forecasting – and provide visibility and regular reports to the IT PMO on these elements
  • Undertake effective stakeholder management with project boards and a range of internal and external stakeholders
  • Provide strong leadership to project resources, framework partners and consultants, defining work, ensuring deadlines are understood and adhered to and that the project objectives are clearly articulated and understood
  • Coordinate with your regional IT colleagues to get their input on the requirements
  • Coordinate and manage the relationship with any 3rd parties we choose to work with for our project
  • Management of team members through matrix management of a delivery team.
  • Working closely with the business and IT teams across the region, understand and analyse their requirements and priorities
  • Understand the catalogued services available for projects in the region
  • Promote the Regionalisation and Centralisation of services when applicable to projects
  • Work with the Regional IT Teams in planning and scheduling of delivery
  • Work closely with the Operational Service Teams and Local Country IT Managers, to transition services into run activities to provide an optimised experience
You are energised by
  • Working with a variety of teams locally, regionally and globally
  • Building strong relationships with stakeholders within the business and IT teams
  • Being curious about the brand, it’s projects and how technology can empower users as well as offer a best-of-class user experience
  • Working as a team with the Infrastructure Manager to utilise the Technical Experts available (be it internal or external) to successfully deliver outcomes
  • Delivering strong and maintainable technical solutions
  • Being the focal point of a project, with an overview of all topics related to it
What you will bring
  • Proven background in delivering projects as a Project Manager involving IT Infrastructure / Application deployments
  • PRINCE 2 practitioner or equivalent project management qualification
  • Demonstrable evidence of continuous achievement of key deliverables
  • Extensive knowledge of Project Management Governance and Assurance
  • Skills to forecast and track project budgets
  • Well developed communication and relationship skills with stakeholders at all levels
  • Effective people management skills providing both strong leadership and direction to the project teams that you manage and robust line management
  • Negotiate and manage key suppliers.
What you will learn / What Chanel can offer you
  • Opportunity to work with different Countries throughout the region, understanding local cultures and ways of working
  • How to apply a global enterprise framework with local considerations in mind
  • Build a team of trusted partners and staff to deliver successfully on projects
  • A range of expert peers to work with to expand your working knowledge of IT Services
  • Training opportunities and relevant certifications
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

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