Leasing Professional

Oxford, Ohio, United States


What You’ll Do:
As a Leasing Professional, you’ll be responsible for all aspects of leasing production at your property and will provide top notch service for the day to day needs of our valued residents. This is a part-time, non-exempt position reporting to the Property Manager.
Where You'll Work:
Miami Preserve is a 272-bed off-campus student housing community located in Oxford, OH, less than one mile from Miami University. The 3 & 4-bedroom apartments feature a furniture package, private bathrooms, high-speed Wi-Fi, wood-style plank flooring, a full-size washer & dryer, and dishwasher and microwave. Residents have access to on-site retail and restaurants, a 6,000 square foot clubhouse with fireplace and kitchen, 24-hour fitness center, yoga room, study room with conference table and computers, outdoor pavilion with grilling station and fireplace, game and entertainment lounge, and a 26,000 square foot modern library.
Your Responsibilities:
  • Ensure an in-depth understanding of site leasing trends, traffic patterns and product availability and how that relates to sales and closing process.
  • Properly close the leasing process by asking for the sale.
  • Provide support and assistance to all customer service efforts at the community.
  • Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager.
  • Ensure all lead information is entered, accurate and complete within Onesite and ILM.
  • Ensure that all rental inquiries online, in person, or over the phone are responded to quickly and effectively.
  • Ensure all prospects are followed up with through via phone, email or letter within 24 hours.
  • Warm call prospects as needed.
  • Meet, greet & provide tours to leasing prospects.
  • Ensure all models, office and clubhouse areas, common areas and the “tour route” are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party.
  • Participate in marketing and outreach efforts.
  • Assist with Marketing and Outreach on campus, as well as local ‘hot spots’ of student activity.
  • Assist with the Move Out and Move In Processes, including Turnover and Move In Day.
  • Assist with the planning and hosting of resident events.
  • Effectively manage the community waitlist and communicate with prospects as changes occur.
  • Ensure the proper execution of all screening procedures.
  • Ensure the proper preparation and execution of the lease agreement and related move-in paperwork.
  • Ensure the proper collection of all funds and move-in related fees.
  • Write up and file service requests from residents upon receipt.
  • Completes other tasks as directed and assigned.
Required Qualifications:
  • Available for minimum 20 hours of work each week.
  • High school diploma or equivalent.
  • Ability to read and write English fluently.
  • Computer literacy required.
  • Previous leasing and/or sales experience a plus.
  • Previous experience with property management software such as OneSite or Yieldstar desired or ability to obtain knowledge.
  • In pursuit of a degree from a local university preferred.
Coastal Ridge is an Equal Opportunity Employer. For more information on our company culture and benefits visit coastalridge.com/our-culture

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