Assistant Community Manager

Baton Rouge, Louisiana, United States


Description: Job Title Assistant Community Manager
FLSA Classification Non-Exempt
Annual Salary $31,200.00
Reports to Community Manager
Supervises N/A
Job Summary:
The Assistant Community Manager assist with the onsite management of assigned Asset Management Project (AMP) including working with tenants, tenant file processing and administrative and office support functions and receives direct supervision from the Community Manager.
Essential functions:

  • Serves as point of contact for residents and the general public
  • Explains process and procedures, answers tenant questions, listens, and assists and/or refers tenants based on concerns and problems
  • Consult with property manager to assist in resolving problems, investigating complaints, interpreting housing policies and enforces the lease agreement
  • Serves as maintenance dispatch for work orders
  • Creates, monitors, and closes out work orders
  • Provides updated reports of outstanding work orders to manager
  • Assists the Community Manager in processing move outs and transfers
  • Schedules and assists the Community Manager in inspecting dwelling units
  • Processes unit vacancies and tracks time for filling unit vacancies
  • Prepares charges, move out statements, notices, dwelling leases, inter office memos for residents
  • Assists the Community Manager with reading utility meters and escorting assigned contactors into dwelling units
  • Prepares adjustment slips for accounting department to include rent and services, rent changes, miscellaneous credit, and charges, etc.
  • Sends first notice bills or refunds to vacated residents and verifies all information submitted
  • Schedule’s appointments, prepares reexamination paperwork and packets and assists clients with completion of recertification documents
  • Sends out verifications on income and allowances for rent changes
  • Prepares statements and processes data for move outs and transfers and removes inactive files
  • Assist Community Manager in preparing reports
  • Maintains schedules for any recreation rooms located at assigned properties
  • Maintain monthly list of current public housing residents in assigned properties
  • Assists with inventory corrections and orders office and maintenance supplies
  • Performs administrative duties such as answering phones, greeting tenants and visitors, data entry, printing, sorting, and filing new and completed work orders, update files for interim changes, mail monthly rent and utility statements etc.

Supervisory responsibilities:

  • Assumes the role and responsibilities of Community Manager in the absence of the Manager with full supervisory authority.

Work environment

  • Ability to work indoors and outdoors on a consistent basis
  • Assist with emergency measures as needed in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit

Physical demands

  • Mobility and flexibility to walk, bend, kneel, lift, and reach to perform above duties as stated
  • Ability to walk long distances multiple times a week

Travel required

  • Must poses a valid driver’s license
  • Travel required

Additional duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements: Required education and experience

  • A minimum of one year of Property Management experience
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ability to read and interpret a variety of manuals and documents
  • Must successfully complete the Housing Managers Certification Training within one year of the date of hire or at the first available offering

Preferred education and experience

  • Tax-credit experience

Job Type: Full-time

Pay: $31,200.00 per year

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