Social Media & Community Manager - Japanese Speaking



Job Role: Social Media and Community Manager

Salary/Rate: Competitive

Location: London/ Remote

Working Days: 5 days a week, Monday to Friday 9:30am - 6pm ( weekend work required on event weekends)

Start date: ASAP

Job Description

Do you have a strong interest or background in sports? Do you have a passion for social media and know what is going to get people engaged? We are looking for someone who has a vast knowledge of social media platforms - and also what’s coming next in these areas. The successful candidate will manage workflows with our content producers, project leads and social media managers to develop and execute an online video distribution and digital community growth plan. The successful candidate will provide social media management from strategising, managing and executing on client accounts.


  • Constantly building social media strategy and ensuring it is executed successfully
  • Setting up and managing ongoing reports on KPIs and goals to increase a digital audience and engagement
  • Contribute to creative ideas for video content as part of output strategy
  • Planning social content and maintaining the content calendar ensuring social media content is regular, relevant and engaging
  • Managing and overseeing campaigns, ensuring all campaigns are fully integrated across the clients, meeting objectives and delivering ROI
  • Engaging with fans and followers to build relationships with the community and encourage engagement
  • Working alongside the Head of Audience Development to mentor and lead social media managers and junior members of the team
  • Representing the Audience Development team in both internal and external meetings
  • Keep across trends across social media, digital publishing, online video and sports output internationally

Key Skills and Knowledge:

  • Excellent in-depth understanding of all relevant social media platforms - YouTube, Facebook, Twitter, Instagram, Snapchat & TikTok
  • Native Level Japanese speaking, writing and reading skills
  • Strong knowledge and experience of digital publishing software and techniques
  • Strong copywriting skills including excellent spelling and grammar, as well as writing techniques to capture particular audiences
  • Excellent communication skills, including experience in a client-facing role
  • Knowledge of relevant sporting audiences
  • Build relationships with customers, industry professionals and journalists
  • Ability to identify and track relevant community metrics
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Monitoring the success of the community and of social media in terms of the overall marketing strategy


  • Work flexible days, according to the appropriate sports-related calendar
  • Able to perform under pressure and to work to tight timescales
  • Be a good communicator with strong relationship management skills
  • Salary dependent on experience


We embrace diversity, value versatility and reward creativity:

  • 22 days annual leave excluding bank holidays, annual leave increases with each year of service
  • Mental wellbeing support available via our external 24 hour telephone counselling service
  • Enhanced Parental Leave
    • 4 weeks fully paid paternity leave
    • 6 months fully paid maternity leave
  • A fun and friendly office in the centre of London with a rooftop and weekly social drinks
  • Engage FC weekly football
  • Friday Showcase presentations
  • Internal & external development courses
  • Engage+ (employee benefits including employee discounts, wellbeing, salary sacrifice and payroll benefits)
  • Cycle to work scheme
  • International travel

About the Company:

With hubs in the UK, Australia, India, and Japan, Engage are solutions partners to sports brands across the globe – mainly federations and clubs.

Driven by data, we use the latest technology to help rights-holders and brands build audiences and drive new revenue streams. Our content services combine digital strategy, production, and distribution to engage audiences across every screen – and the design team has a huge impact on that.

Our clients include Real Madrid, Chelsea (in India), A-League (in Australia), Gran Turismo, Formula 1, MLB (in India), URC (United Rugby Championship), Premiership Rugby, ICC (in India), Six Nations/ANS, Ascot, Godolphin, Longines, World Horse Racing, SailGP, PTO (Professional Triathletes Organisation).

Please send your CV and covering letter to:

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