Mortgage Loan Advisor III

San Antonio, Texas, United States
Full-time
Posted

Description

As a Mortgage Loan Advisor III at Frost, you would:

  • Educate customers about the mortgage application process and independently provide product recommendations to potential clients to help achieve their financial objectives
  • Address the most complex mortgage issues to resolve customer questions and provide optimal service to Frost clients
  • Utilize subject matter expertise to ensure appropriate procedures and all quality measures for mortgage applications are being met
  • Independently collaborate with processors and underwriters to streamline processes and to consistently create an exceptional customer experience throughout the bank
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

To be successful, you will need:

  • 4+ years of origination experience
  • Ability to maintain a minimum of $24 million in annual loan production
  • Demonstrated expertise in all available Frost mortgage products
  • Proven ability to assist customers with the most complex mortgage situations
  • NMLS license; or the ability to transfer NMLS to Frost within 60 days
  • Ability to review and analyze mortgage documents
  • Excellent written and verbal communication skills
  • Proficient in Microsoft computer applications

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