Real Estate Paralegal

Concord, New Hampshire, United States


Date posted 04/07/2022

Job Family Underwriting

Requisition Number R034029

Work Location Concord, New Hampshire

Employment Category Full Time

Company Summary

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Job Summary

Provides support and assistance to assigned underwriter(s). Responsibilities include creating settlement statements and proofreading title polices.

Essential Functions

  • Provide underwriting support and expertise to company personnel, agents and customers
  • Quote title insurance premiums to agency partners
  • Provide training and support to agency partners on commitment and policy preparation
  • Create and manage internal high liability policy files in FATIC proprietary software
  • Creating and proofreading of title policies, invoicing, revisions to our commitment and performance using company software and survey readings
  • Preparing general correspondence related to underwriting functions, customer interactions and vendor relations
  • Field and track customer service requests and frequent phone and email correspondence with both the local office and internal and external customers
  • Efficiently organize and prioritize the day to day routine tasks utilizing resources to assist in more clerical tasks
  • Order follow up title search information, request additional documents as needed by local jurisdiction or practices
  • Check requests/agent split of premium
  • Follow up on recorded documents and policies as needed
  • Key office support for phone, fax, USPS, FedEx, UPS, printers, copies and supply management, and maintain office calendar
  • Work with team to clear accounts receivable balance
  • Read surveys
  • Source of knowledge to assist others on their team

Knowledge and Skills/Technology Used

  • General knowledge of real estate title search requirements and basic real estate settlement practices
  • Proficient in MS Office
  • Demonstrated strong ability to collaborate and act decisively
  • Demonstrated strong attention to detail as well as ability to independently multi-task and prioritize daily work
  • Proven excellent listening, verbal and written communication skills
  • Demonstrated strong organizational skills with the ability to multi-task, prioritize with timely follow up
  • Ease with all technologies available and readily utilizes them to complete tasks at hand in a more efficient manner.

Typical Education

  • Bachelor's Degree preferred

Typical Range of Experience

  • 3-5 years or more of related experience preferred
  • Demonstrated comprehensive understanding of underwriting real estate transactions for the issuance of title insurance policies
  • Familiarity with real estate law is beneficial

License or Certification

  • Paralegal Certificate desired but not required


First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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