The Extraordinary story of Tiffeny’s powerful voice
At Westminster City Council, we don’t just listen to the voices and experiences of our residents – we listen to our people too. Tiffeny is a single mum whose young son has ADHD and before joining our team, she never thought she’d find a job that gave her flexibility and freedom to support her son’s needs. As a neurodivergent woman herself, she also never expected to be part of a team that not only supports her needs, but actively celebrates them – where people encourage her to be her true self. And that’s what she found here at the City of Westminster.
Working as an Engagement Officer Within the corporate property team means that she gets to meet people from all walks of life within the community supporting the development of positive change, especially being the voice for young people where it matters – in education, training, or employment. Her experiences and her amazing ability to relate to others means that within the first few months of joining our team, she’d already made a huge impact on things like accessibility in the Borough. Tiffeny feels heard and that’s because we know how important it is to listen.
As a Workplace Property Manager, you’ll be part of an important service for the people who use our buildings, and we want to make every site as safe and convenient as possible.
You’ll manage the delivery of both ‘hard’ and ‘soft’ facilities management (FM) duties, providing a consistently first-class service across our workplace property portfolio. As part of this, you’ll carry out everything from health and safety compliance to plant maintenance, performance reports, risk assessments, and responses to enquiries from the public. You’ll also carry out workplace inspections and liaise with third-party services to review projects and their associated documents. Creating customer service procedures is a core part of your work, as is monitoring our customer satisfaction targets.
Above all, this is a chance to make a real impact on an important service within a high-profile council. We’re proud of our efforts, and you can play a part in taking us to the next level.
Please refer to the Job Description for more information.
You’ll have wide-ranging experience managing ‘hard’ and ‘soft’ facilities and building management services. You’ll have a good understanding of relevant regulations and legislation, as well as the technical aspects of premises and asset management.
You’ll be very well organised with excellent communication skills and equally strong problem-solving skills. Being able to confidently manage projects, deal with contactors and manage stakeholders is essential.
You should hold or be willing to work towards IWFM and IOSH qualifications.
What We Offer:
Westminster is an amazing place. There are 250,000 diverse residents, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people working here every day. Our mission is to create a fairer city. We’re an organisation that wants the very best for our residents: a supportive and safe environment, the chance to grow and learn throughout their lives, to build fantastic careers in world-leading industries, to have access to high-quality, affordable housing and to retire into the community with dignity and pride.
We want Westminster to be a place where you can make the most of your talents and thrive as an individual. That’s why we’re proud to have won Best Health & Wellbeing Initiative in the 2020/21 Business Culture Awards. By being the best you can be, you’ll help us adapt to the changing needs of our organisation and communities.
At Westminster City Council, we are passionate about our aim to be an inclusive workplace for all that reflects the communities we serve, and we believe everyone is valued. We particularly welcome applicants from underrepresented backgrounds, including B.A.ME, Black, Asian and Multiple Ethnic backgrounds, LGBTQ+ and those with hidden or visible disabilities. We’re committed to ensuring all our staff – regardless of gender, age, religion, sexuality, ethnicity or disability – can succeed. We value diversity and appreciate that people work in different ways. So, as a Timewise employer we work to provide flexible working arrangements and an empowering environment that enables you to be your best, that is the Westminster Way.