Property Manager

Ipswich, Suffolk, England, United Kingdom


Orbit is a fantastic business and one that’s really going places.

Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.

Over 50 years later, we’re one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve.

Your role at Orbit.

A fantastic opportunity within our Property Management team. Working on a diverse portfolio of properties, you will act as the ‘Face of Orbit’ to deliver outstanding service to our internal and external customers. You will take ownership of your diverse portfolio and deliver a cost-effective management service. We are ideally looking for an individual with a background in block management and/or housing who is highly customer focused and able to apply a keen and innovative problem-solving mindset to resolve customer issues.

This role is based regionally covering a portfolio along the East coast of Suffolk. Flexibility will be required to support the wider Property Management team working across East Anglia. Your own transport is essential.

This role includes occasional emergency out of hours duties. Further details on this can be discussed at interview.

What will help you make a difference.

  • Excellent knowledge of building maintenance, repair management and management of communal areas
  • Experience in inspecting the delivery of estate services including grounds maintenance and cleaning
  • Good knowledge and practical experience of identifying and addressing health and safety hazards and fire risks within communal areas
  • Relevant property management experience managing communal areas of estates, residential property management experience or similar
  • Knowledge of relevant legislation (e.g. Landlord & Tenant Act, RICS Code etc.)
  • An understanding of the operation of service charges
  • A pro-active and practical but innovative attitude to problem solving with the ability to make decisions
  • Commercially aware with experience in working with contractors on the delivery of repairs and estate services
  • Excellent written and verbal communication skills with the ability to communicate confidently
  • Flexible approach to travel and working hours to accommodate customer meetings and out of hours rota
  • Experience of working in a fast-paced, customer-focused environment
  • Experience of reviewing and interpreting Tenancy Agreements, Leases and Land Registry documentation

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.

Why Orbit?

Rewarding your contribution.
For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.

Some of our core benefits include:

  • Group bonus potential up to 15% of salary
  • 27 days annual leave plus bank holidays and the “Orbit day”
  • Private medical insurance
  • Excellent contributory pension scheme
  • Life assurance
  • A great pick and mix of flexible benefits including the option to buy and sell holiday and much more

Our culture and purpose.

We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.

We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for.
At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.

Work for Orbit. Believe in people.

We have so much more that we’d like to share with you so please submit your CV demonstrating the value you could bring to Orbit.
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

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