Property Manager (Residential)

Ann Arbor, Michigan, United States
Full-time
Posted

Description

What does a career at Oxford mean?
A career at Oxford means becoming a part of a diverse group of remarkable professionals that work hard and play hard. We hire the best, train like crazy, and take care of our people like family. Our work style is collaborative, open, and welcoming of new ideas.



What we offer:
Oxford offers a competitive base salary and generous bonus structure. Full-time employees are eligible for our comprehensive health/dental/vision care coverage, short-term & long-term disability and life insurance, 401(k) plan with employer match, generous paid time off, paid holidays, and on-site gym access.

Ready to make a change and join a dynamic team of dedicated and experienced professionals?

JOB SUMMARY:
This position is primarily responsible for the management and oversight of operations, maintenance, administration, and improvements of the campus and residential properties.

JOB DUTIES:
Core duties and responsibilities include the following. Other duties may be assigned.

1. Oversee all property incidents, claims, and emergencies for assigned properties. Coordinate with appropriate Oxford departments, outside vendors, and other contacts as necessary to maintain high standard of performance and ensure tenant satisfaction.
2. Ensures owner satisfaction and communications, completing monthly financial reports and compiling relevant information.
3. Develop, present, and implement annual business plans for key clients, including annual property budgets.
4. Review and approve payables, work orders, and purchase orders. Follow up on outstanding purchase orders as needed.
5. Inspects and evaluates all building, equipment, systems, and grounds as needed to ensure that the appearance and operation meet company standards.
6. Resolve resident issues and diffuse situations as necessary. Notify Senior Portfolio Manager of escalated resident issues so Senior Portfolio Manager may address.
7. Develop, manage, and maintain capital improvement plans, including unit remodels, for assigned properties.
8. Approve property marketing strategies from Assistant Portfolio Manager to achieve property ownership goals, increase net operating income, and corporate growth.
9. Resolve security deposit disputes as needed.
10. Oversee the onboarding/offboarding of properties, including but not limited to, appropriate set up in Yardi, utility transfer, and tenant communication.
11. Approve rental rates set by Assistant Portfolio Manager for assigned properties.
12. Develop and implement preventative maintenance plan for assigned properties.
13. Oversee residential leasing process for assigned properties and provide additional support to residential property management team as needed.
14. Coordinate payment and reimbursement of resident bill back invoices. Charge tenants accordingly, inform tenants of charges, and ensure transfer of utilities if applicable. Work with accounting to ensure correct billing.
15. Process and post resident credits and other account charges to Yardi, including monthly rent and late fees.
16. Manage delinquency and collection process, working to ensure 7-day notices are sent out in a timely fashion. Make collection calls and file necessary documentation for court. Maintain contact with attorney’s office and follow up on legal process & court proceedings
17. Ensure that all annual property taxes are completed and paid on time, as per direction from Associate Director of Property Management.

SUPERVISORY RESPONSIBILITIES:
This position directly supervises the Assistant Property Manager..

JOB REQUIREMENTS:
1. Bachelor’s Degree and 3-5 years of related residential property management experience.
2. Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner and speak effectively before groups of customers.
3. Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
4. Ability to read and interpret documents such as tenant rules & regulations, lease paperwork, operating instructions, and procedure manuals; ability to write routine reports and correspondence.
5. Demonstrate ability to support and contribute to a team environment.
6. Fair Housing Certification and Michigan Real Estate License, or willingness to obtain immediately upon hire.
7. Valid driver’s license and automobile insurance coverage; Ability to provide own transportation.
8. Perform all job duties with a positive attitude.

Covid-19 vaccination required.

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