Property Manager - The Randolph

Des Moines, Iowa, United States


Job Description:

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

If you are passionate about helping others and knowledgeable of real estate management, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values. As a member of our team, you will be accountable for leading the daily operations of the assigned portfolio of real estate by coordinating the operational activities, leasing and marketing along with a strong focus on customer service and community relations.

Where will this role work?

The Randolph is a 55 unit market rate housing community located in Des Moines, IA


Property Management

  • Takes ownership of assigned properties, acts as the company's primary coordinator to ensure that the company’s goals are fully meet and to exceed contractual property management obligations.
  • Directs the day-to-day activities of resident and tenant relations, safety/security, maintenance, marketing, landscaping, inspections, snow removal, and other operations.
  • Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
  • Walks property at regular intervals to ensure property rules are being followed and that the property is clean and orderly and in good maintenance condition.
  • Works on the first and last day of each month until responsibilities are completed; some overtime may be required.
  • Performs other tasks & duties as assigned based on business needs.


  • Shops comparable projects in the market place monthly.
  • Makes appointments, shows apartments, screens applicants, and verifies applications for completion.


  • Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.
  • Maintains complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
  • Coordinates with Corporate support staff on management company procedures for processing and distributing information.
  • Prepares all resident files to include all preparatory paperwork; prepares all move-out materials.
  • Ensures compliance with state, federal and local housing laws.
  • Complies with all Sherman Associates, agency and city compliance requirements.
  • Assists with subsidy administration in accordance with HUD rules and regulations.


  • Engages, contracts, supervises and approves invoices for all goods/services required to maintain the assigned properties up to company and owner standards.
  • Develops operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy. Prepares this data to be used as an ongoing accounting reporting tool. Further accountability includes administration of budgets, operational review and analysis of corrective action needed. Recommend and implement programs that contribute to center profitability.
  • Analyzes and distributes financial statements including operating variances from budget, cash management and strategies for collection of receivables.
  • Coordinates collection and documentation of all revenues following lease obligations of residents/tenants and the owner's policy on accounts receivable. Collect delinquent accounts promptly. Communicates with accounting department to ensure accuracy of rent roll and accounts receivable.

Supervisory Responsibility

  • As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
  • Supervises on-site maintenance, if utilized at assigned properties. Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management. Forecast sand manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.

Required Experience:
  • 2-5 years of industry experience within residential real estate; Preferably in a Property Manager capacity; or an equivalent number of years of education and real estate management experience.
  • Proven track record of success in overseeing a portfolio of 50 - 100 residential units strongly preferred.
  • Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
  • A passion for the mission, vision, and values of Sherman Associates.
  • Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
  • Office hours may vary due to the specific needs of the portfolio.


  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.


  • Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
  • Must successfully meet criminal background screening requirements for position.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact [email protected]

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.
From: Sherman Associates


Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

  • Fully paid short term disability
  • Fully paid life insurance
  • Fully paid employee assistance program
  • Fully vested 401k company match program
  • Paid holidays and robust PTO program
  • Best in class learning and development opportunities
  • Starbucks and Hotel discounts
  • Charitable giving strategy with corporate match

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