Sales Consultant

Bristol, Bristol, England, United Kingdom


Buying a new home is a monumental moment, we're looking for someone who can provide an excellent sales journey whilst delivering the highest standards of customer care.

Sovereign is committed to developing great homes and communities and is taking big steps towards our growth ambition of building 1,900 homes a year by 2022. With over 30 years' experience of successfully delivering a range of affordable home ownership products and services this is a period of significant growth for Sovereign Living; with a target to sell over 700 homes this year and more in the future.

We have an exciting, opportunity for a Sales Consultant to join our team covering the Bristol region. This role combines a mix of home, field and office working.

Every employee has a crucial role to deliver our strategy, as a Sales Consultant you will be an ambassador for Sovereign. You'll be responsible for:

  • Providing an excellent sales service, delivering the highest standards of customer care whilst fully meeting the team's targets and objectives.
  • Taking an end to end approach, you will act as the main point of contact for customers throughout the Shared Ownership sales journey.
  • Take operational responsibility for a range of new developments across a number of sales locations, including all aspects of presentation, and stock management
  • Take a proactive approach in identifying target customers and following up leads, ensuring sales are met within the agreed timescales
  • Manage exchanges and completions, including key handovers
  • Influence the marketing for your developments with effective and tailored campaigns, alongside individual market research
  • You will work closely with Customer Contact Advisors to proactively identify potential sales customers and create ‘forward' interest and subsequent viewings. You will then follow-up all sales ‘leads' and effectively qualify and progress customers to ensure that sales targets are met

What you'll need

  • Sales experience within Housing sector/Estate Agency or affordable housing is desirable, however we'd love to hear from you if you feel you have transferable skills.
  • Strong customer service skills, as you will be required to work with internal and external customers ensuring you deliver what is expected.
  • The drive to deliver sales targets and KPI's and the ability to self-manage and prioritise your own workload.

Being available flexibly to support customer requirements (Ordinary working hours 9.30am – 5.30pm on a rota basis, with 1 weekend off per calendar month. You may be required to work additional hours to facilitate events or customer viewings as required.)

What you'll receive from us

  • On target earning commission structure (£50,000 OTE un-capped)
  • £450 flex-pot annually, discounted shopping & cycling scheme
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Company pension scheme, matched up to 12%
  • Private medical insurance, dental insurance & critical illness cover
  • Flexible working

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