Business Intelligence Analyst - Mortgage Market Intelligence & Channel Pricing Analytics

Richmond, Virginia, United States


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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

*** This position requires experience in and/or a strong understanding of Mortgage and/or Consumer Lending (Home Equity preferred). Looking for individuals who have experience with Mortgage Market Research and Competitive Intelligence.

Manages mortgage loan production, pricing and vendor subscription data and repositories for pricing analytics and market intelligence function

Creates and maintains data repositories, reporting, dashboards, presentations and business metrics to support mortgage production channels and business review routines.

Serve as a subject matter expert to mortgage production channels for questions about loan production, mortgage loan pricing and vendor subscription data.

Conduct descriptive and predictive analytics, develop competitive intelligence insights, create market share analysis, and perform ad-hoc deep dive analytical studies to support mortgage production channel business objectives.

Participate in special projects and cross-functional teams to advance organizational initiatives.

Works with Mortgage areas and supports cross functional departments to provide reports, dashboards and analytics platforms.

Proficient in leveraging data wrangling techniques to use data from multiple sources to provide analytical hypothesis, prototype solutions and BI solutions that drive crucial business decisions.

Also, creates key performance indicators and insightful visualizations to improve the effectiveness and efficiency of business managers as well as ensure we are adhering to regulatory guidelines.

Provides oversight and mentorship for Junior BI developers and BI analysts.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Leverage BI tools and other applications to design, develop, automate, standardize and maintain critical metrics, analysis, visualizations, dashboards, scorecards, custom complex reports and ad hoc reports.
2. Dive in to data from multiple internal and external sources and data structures to reveal trends, define KPIs, analyzes performance and Variance analysis.
3. Perform System Integration Testing for teammates and junior developers as well as Unit Testing and Facilitate UAT Testing with end users as required, along with documentation.
4. Collaborate with and support various business groups to gather complex and unique requirements. Conduct review meetings, analyze the requirements gathered and decision BI solutions.
5. Recognize and adopt best practices in reporting and analysis, data integrity, test design, validation and documentation.
6. Educate and train internal clients to use the analytical tools to run and export their automated reports if needed for further analysis.
7. Coach, mentor and guide teammates, junior employees and analysts as needed
8. Maintain current knowledge of latest updates including adaption skills to new evolving technologies
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent education and training with Eight or more years of cumulative experience in Mortgage, Finance, Technology or related fields
2. Experience working directly with business users and gathering requirements
3. Experience working with business intelligence tools such as MicroStrategy, Tableau, SAS, etc.
4. Requires adaptation skills to new evolving technologies.
5. Experience working with SQL querying tools.
6. Strong Analytical and problem solving skills.
7. Should be able to coach, guide and mentor team members if needed.
Preferred Qualifications:
1. Mortgage and/or Home Lending understanding (Home Equity preferred)
2. Master's degree or higher in relevant field
3. Strong verbal/written communication skills to communicate with business and technical teams
4. Experience working with cross functional teams.
5. Experience working with multiple data sources and data structures
6. Familiar with ETL practices and tools.
7. Comfortable working with large datasets and numbers
8. Working knowledge of the banking mortgage industry.
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? Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
? Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
? Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
? Travel (Must select one)
Minimal and up to 10%

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